Privacy Policy

Your privacy matters to us. Homeocore Nutrition is committed to protecting your personal information and being transparent about how we use it.

1. Who We Are

Homeocore Nutrition ("we", "our", "us") is a Pakistani nutrition brand operating at homeocorenutrition.com. We are responsible for the personal data you provide to us when using our website or purchasing our products.

For any privacy-related queries, you can reach us at support@homeocorenutrition.com.

2. What Information We Collect

We collect information you provide directly to us, as well as data collected automatically when you visit our website.

Information You Provide

• Name and contact details — when placing an order or creating an account
• Billing and shipping address — required to fulfill your order
• Payment information — processed securely via our payment provider; we never store card details
• Email address — for order confirmations, updates, and optional marketing
• Phone number — for delivery coordination if required

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs and device information
• Cookie data (see Section 7)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping updates
• Respond to customer support queries
• Improve our website, products, and services
• Send marketing emails (only if you have opted in — you can unsubscribe at any time)
• Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with:

• Delivery partners — to ship your order to your address
• Payment processors — to securely handle your transaction
• Analytics providers — on an anonymised basis to understand website usage
• Legal authorities — if required by law or to protect our rights

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for 5 years in line with tax regulations.

You may request deletion of your account and associated data at any time by emailing us at support@homeocorenutrition.com.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at support@homeocorenutrition.com.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website and shopping cart to function
• Analytics cookies — to understand how visitors use our site (anonymised data)
• Marketing cookies — only if you have provided consent

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted via SSL. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@homeocorenutrition.com
• Website: homeocorenutrition.com